Internet problems with IntelliJ IDEA and Toolbox
Good day, I have Jetbrains Toolbox and IntelliJ IDEA installed on my Macbook. I have a problem connecting to the internet in both applications. I can't search and download plugins in IntelliJ IDEA and it also can't load Kotlin complier and runtime versions. I installed IntelliJ IDEA separately outside the toolbox, because the toolbox tells me that I can't connect to the Internet and doesn't want to download updates or other products. My internet works. I have a toolbox and IntelliJ IDEA installed on the main windows computer and everything works for me. This windows computer is connected to the same network as my macbook. Desperately, I reinstalled the entire mac os operating system, but the error persists. All other applications that use the internet work and I do not use any proxies. After reinstalling, I didn't change anything in the settings, but I immediately downloaded IntelliJ and the toolbox. Please help.
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Hi Dominik,
Just to clear this up: if you install IntelliJ IDEA on your Mac separately, not via the Toolbox, the IDE can connect to the Internet, while Toolbox cannot, correct?
Could you share your Toolbox app log (the entire file)? You can upload it to https://uploads.jetbrains.com/ and provide the upload id here.
@...
No, I can't connect to the internet either through the toolbox (updates and downloads of other products) or in IntelliJ (plugins, Kotlin compiler), I am adding a video where all the problems are recorded. I have also attached logs.
Screen recorded problems in toolbox and in intellij: Upload id: 2021_12_26_4MZAdHAftwbNdAtw (file: Screen Recording 2021-12-26 at 13.00.27.mov)
Toolbox logs: Upload id: 2021_12_26_6mT6BU7x9pWgyTdL (file: toolbox.log)
Thank you Dominik.
You probably need to check network firewall settings on your Mac and make sure connections to www.jetbrains.com are allowed for both Toolbox and IDEA apps.
I have the firewall turned off by default, but I tried to set DNS to 1.1.1.1 and everything works fine, updates from toolbox and plugins as well. So the problem is solved, thank you for your time.