IntelliJ Ultimate intermittent Crashing
已回答
Dear Support,
After upgrading to IntelliJ IDEA 2022.1 (Ultimate Edition) I am finding the IDE randomly crashes every few days. I have had it crash four times. I've been submitting crash reports each time.
Please let me know what further information you need from me to investigate the issue and where I can find the details you require and how to send them to you.
Thanks for your help.
Regards,
Sadat
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Please share crash reports IDs
Alternatively, please send java_error_in_*.log files from the user profile (home) folder.
Also, please define if you noticed that the crash occurs after an exact action (display detaching, plugin update or so).
You can use https://uploads.jetbrains.com for uploading
Thanks Konstantin. Unfortunately I did not note down the crash report IDs - please can you tell me where I can find them?
The crash occurs randomly. I haven't detected a pattern - this morning I noticed it was when I was resizing an editor pane.
Please let me know about finding the crash report IDs and let's go from there.
Regards,
Sadat
Report ID is shown once you sent it : https://i.imgur.com/J426EC0.png
If it was not noted, please send java_error_in_*.log files from the user profile (home) folder via https://uploads.jetbrains.com/
Ok, thanks Konstantin.
I've uploaded the requested logs with upload ID: 2022_04_27_PrYWUV2CfSeoNnve
Please let me know if you need anything else.
Regards,
Sadat
Try changing the runtime according to "workaround" section of https://youtrack.jetbrains.com/issue/JBR-4351
This could also help to disable JCEF (ide.browser.jcef.enabled=false in Help | Edit Custom Properties) and add
-Dsun.awt.mac.a11y.enabled=falseoption in Help | Edit Custom VM OptionsThe fix will be available in IntelliJ IDEA 2022.2
Thanks Konstantin, I'll try these out.
When is 2022.2 due for release please?
Regards,
Sadat
Hi Konstantin,
I'm afraid the crash just happened again. This time it was while I was scrolling down the editor pane using the mouse pad.
Crash report submitted as 9649713.
Please can you let me know when 2022.2 is due for release with the fix for this issue?
Regards,
Sadat
According to your crash report, you are still using JBR-11.0.14.1.1-2043.25
In the workaround section, it is mentioned to downgrade the JBR to 2043.17 where this problem is not reproduced.
But let's try another approach. Install 2043.45 where the bug of 2043.25 is fixed:
https://github.com/JetBrains/JetBrainsRuntime/releases/tag/jbr11_0_14_1b2043.45
Write here if it does not help