Jetbrains student access being blocked
已回答
Hello everyone,
I recently applied for the student developer pack from Github and was approved. I attempted to authorize my Github account on Jetbrains to also get student access but it's saying my student email was blocked? What should I do?
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Hello Natalia Kuznetsova i also got this problem and submitted my application can you please approve it for me ?
Thank you for your request. Please excuse the delay in getting back to you. Would you please send me your student email address that you used in your application for a student subscription?
Thanks, I look forward to hearing from you.
Hello Natalia Kuznetsova , I have sent the Official document using my university email sertan709@aof.anadolu.edu.tr , please check it for me, thanks.
Thank you for your request. Please excuse the delay in getting back to you. Unfortunately, our records don't show any application with your student email address.
I’m afraid that we won’t be able to approve your student license application.
This is due to the fact that, specifically, the Faculty of Open Education of Anadolu University is not accepted by JetBrains to take part in our Student Support program. According to our license terms, we only support individuals from recognized educational institutions.
The Faculty of Open Education is known for allowing student enrollment to professionals who already work full-time and who can use JetBrains tools at work. This goes against our license terms because student licenses are only granted for education, and it is strictly forbidden to use them for any commercial purposes.
I sincerely apologize for the inconvenience. Unfortunately, we have no choice but to decline your application. This decision is not a reflection of you personally, but rather due to the policies of the Faculty of Open Education.
You
may find it useful to check out the free [educational
tools](https://www.jetbrains.com/education) that JetBrains provides,
use our free evaluative subscriptions, our free IntelliJ and PyCharm
community editions, our Rider and WebStorm that are free for
non-commercial use or consider purchasing an [individual
subscription](https://www.jetbrains.com/store/?fromMenu#edition=personal)
(annual or monthly), which is much cheaper than a regular
business/commercial subscription.
Hello.
I can't renew my student license.
Please renew my license. A year ago I connected my license from this email and there were no problems.
Thanks!
Thank you for reaching out to us. We notice some irregularities in your JetBrains account and need to check some details. I’m sorry to tell you this, but your renewal of the subscription is temporarily suspended. Please send me any officially issued document with the confirmation of your student status in 2024/2025 academic year. Please send me also a copy of your local ID/passport with your full name (all sensitive information can be blurred) and a copy of your permanent stay permit in Morocco. Please send your document in the PDF format. After checking I'll help you to solve the issue.
JetBrains complies with all relevant regulations, including applicable sanctions and export control laws. We appreciate your understanding and apologize for any inconvenience caused.
Looking forward to hearing from you.
Hello, Natalia!
The issue of student license renewal is still relevant. I have sent you the documents confirming my student status. I sent 07.07.2025 from E.Gru******@aui.ma
Thank you for contacting you. Please excuse any inconvenience caused by the checking of your information. Your request is still in the process of verification. Please wait a bit longer until we'll contact you with recommendations how to proceed.
Hello, i have renew with my student email sarady.loeung@itc.edu.kh. Can you check for me?
Thank you for your request. If you are a teacher, and the option University email address doesn't work for you, you can apply via your JetBrains account with the option Official document, still available only for teachers. Please log in to your JetBrains account, click the dedicated link Renew my Education pack, fill out the form, attach your up-to-date supporting document in the PDF fprmat and submit it.
After the successful submission you'll get our notification and your application will be reviewed manually by our team.
Feel free to reply this message if you have any questions or need any assistance.
Hello,
I am tried to apply education package with my GitHub account. I have an approved student pack in GitHub but JetBrains say like “Sorry, ****@aof.anadolu.edu.tr email address is blocked. Please use another email address.”.
I would appreciate it if you could help me.
Thank you for reaching out to us regarding your affiliation with Faculty of Open Education of Anadolu University.
I’m afraid that we still be able to approve your student license application.
This is due to the fact that, specifically, the Faculty of Open Education of Anadolu University is not accepted by JetBrains to take part in our Student Support program. According to our license terms, we only support individuals from recognized educational institutions.
The Faculty of Open Education is known for allowing student enrollment to professionals who already work full-time and who can use JetBrains tools at work. This goes against our license terms because student licenses are only granted for education, and it is strictly forbidden to use them for any commercial purposes.
I sincerely apologize for the inconvenience. Unfortunately, we have no choice but to decline your application. This decision is not a reflection of you personally, but rather due to the policies of the Faculty of Open Education.
If this option doesn't work for you, we’d like to share some other options that you can find useful:
• Free WebStorm (https://www.jetbrains.com/webstorm/buy/), CLion (https://www.jetbrains.com/clion/buy/), Rider (https://www.jetbrains.com/rider/buy/),
and RustRover (https://www.jetbrains.com/rust/buy/) for
individual, non-commercial use.
• Free PyCharm (http://jetbrains.com/pycharm/download/),
including Jupyter Notebook support.
• Free IntelliJ
IDEA (http://jetbrains.com/idea/download/#community-edition) option.
• 30-day trial versions or Early
Access Program (EAP) (https://www.jetbrains.com/resources/eap/) versions of our IDEs.
It’s also worth checking our special offers page (https://www.jetbrains.com/store/#discounts), which lists all the current free and discounted options available.
Another possibility to consider is a personal subscription (https://www.jetbrains.com/store/?fromMenu#personal?billing=yearly). It’s more affordable than a business license and can be used for both personal and commercial work.
I hope this gives you some good alternatives to explore. Let me know if any other questions come up.
Hello Natalia,
Thank you for the clarification.
I know that GitHub is your trusted partner and GitHub accepted the my education licence. But your platform doesn't allow my email. I just wondered about is there any mistake.
Now I can understand better the company conserns.
Thank you,
Best