Freez when try to import project

Answered

Hi,

 

I have a problem with IDEA 2018.4 x64 Ultimate. When I run Idea, and the "welocome to IntelliJ Idea" window appear, I want to import project and I'm clicking on this button. New window appear, where I should choose path to my project. But no drives appear and whole idea is frozen (I need to kill process). 

I have windows 8.1.

Here is screen with "frozen" stage (spinner is not spinning and I can't click anyting): 

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4 comments

What JDK is used to run IntelliJ IDEA? See https://intellij-support.jetbrains.com/hc/articles/206544879 .

Please share the thread dumps, see https://intellij-support.jetbrains.com/hc/articles/206544899 (use jstack). You can upload the files per https://intellij-support.jetbrains.com/hc/articles/206869619.

The issue can be caused by the slow/disconnected network drives.

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Permanently deleted user

Hi,

 

1. Java:

2. Java dump: filename dump_MW_1.txt

3. I have one network device, but I can log to it and it should be working fine. 

 

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The question was about Java used to run IntelliJ IDEA, not your system Java.

According to the uploaded dump, IntelliJ IDEA is running under Oracle Corporation 1.8.0_65-b17.

This Java version is very old and is known to cause such issues.

Switching back to JetBrains Runtime as described in https://intellij-support.jetbrains.com/hc/articles/206544879 will fix the problem.

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Permanently deleted user

It was Java problem (I have set IDEA_HOME variable pointing to wrong JVM).

 

Many thanks for help :) 

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