Need help with account/license

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Permanently deleted user
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Hi there,

 

I am trying to get some help from jetbrains cs (sales@jetbrains.com) for a few days but no luck to have a human answering back. The tickets themselves get deleted after a while.

 

Is there a better contact for this? Please let me know, thanks

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Serge Baranov
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Could you please provide a ticket ID? They are probably not deleted, but reassigned to a different team in which case ZenDesk will return 404 since the ticket link changes.

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Permanently deleted user
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Yes, thank you.

The original ticket #1233216

I have created another one since but if you could follow up with the original it'd be swell.

 

 

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Serge Baranov
Created

Thanks, I've assigned the ticket to the appropriate person.

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Permanently deleted user
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I noticed, thank you very much

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