2018.3 very slow

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CPU stays 80%, slow and laggy experience, almost un useable.

using win 10, allocated 3gb memory

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I upgraded to this last week and am also experiencing the same thing.  I have 5 projects open (same as I had before the upgrade).  CPU is pegged at 100% for about 8-10 mins.  It's very laggy to move around in, especially after running all tests in a project.  Also the memory footprint has gone from slightly over 1GB to now about 1.5GB.  If I get time I will try to submit a CPU snapshot.

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Most performance problems are unique, you may have a completely different issue, that is why it's better to report them separately as different tickets. Only CPU snapshot can tell if you indeed have the same issue.

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v2018.3.4 is very slow

a trouble ticket was open today. How long takes to get a solution?

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@ricardo, please provide the ticket link.

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Your CPU snapshot was received today, support engineer will investigate it when he's at the office. Please mind the time zones. Most support engineers are in UTC+3 time zone, therefore we didn't have a chance to look at it yet. It may take up to 24h to get a response to the support ticket.

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@Serge thanks for your fast reply! 

i downgraded to 2018.3.1 and didn't work

then renamed .idea directory under this project, restart the ide and now is fast again

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There were some plugins in my phpstorm. I uninstalled them and it fixed the issue.

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I have to downgrade, (2018.1.7) 2018.3.5 is not working at all.

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"Not working at all" is not the best problem description, care to share the details? Logs/errors/screenshots?

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Sorry, you are right, I should have send more info.

Unfortunately, what is happening is that the IDE stuck trying to load a simple project, don't show nothing more than a blank page. I wait for 5 min before killing the process.

Here are my configurations, and also some screenshots. I installed it with toolbox. How can I share the log file with you?

Os info from log:

1.13.4801 8700 2019-03-21T09:04:28.459 INFO main 601 =============================================
1.13.4801 8700 2019-03-21T09:04:28.474 INFO main 602 Starting application. Version "1.13.4801" built on "Feb 6 2019"
1.13.4801 8700 2019-03-21T09:04:28.474 INFO main 603 OS kernel "winnt" "6.1.7601" on "x86_64"
1.13.4801 8700 2019-03-21T09:04:28.474 INFO main 605 Windows "x64"

vmoptions:

-Xms1024m
-Xmx1024m
-XX:PermSize=256m
-XX:MaxPermSize=256m
-XX:MetaspaceSize=256m
-XX:MaxMetaspaceSize=256m
-XX:ReservedCodeCacheSize=240m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-XX:+UseParNewGC
-ea
-Dsun.io.useCanonCaches=false
-Djava.net.preferIPv4Stack=true
-Djdk.http.auth.tunneling.disabledSchemes=""
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dide.no.platform.update=true

 

I import the settings from anterior version.

 

Thanks for your attention.

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Reset the VM options to the defaults, only adjust -Xmx when needed, do not add or change any other options.

-Xms128m
-Xmx1024m
-XX:ReservedCodeCacheSize=300m
-XX:+UseConcMarkSweepGC
-XX:SoftRefLRUPolicyMSPerMB=50
-ea
-Dsun.io.useCanonCaches=false
-Djava.net.preferIPv4Stack=true
-XX:+HeapDumpOnOutOfMemoryError
-XX:-OmitStackTraceInFastThrow
-Dide.no.platform.update=true

If the issue persists, share the logs and the thread dumps:

https://intellij-support.jetbrains.com/hc/articles/207241085
https://intellij-support.jetbrains.com/hc/articles/206544899

You can upload them per https://intellij-support.jetbrains.com/hc/articles/206869619 or submit a ticket to support at https://intellij-support.jetbrains.com/hc/requests/new and attach the files there.

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I had the same issue. Issue was resolved by adding -XX:MaxMetaspaceSize=1024m in the vmoptions. (It used to be 256)

 

 

 

 

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PhpStorm 2019.2.4 is very slow also. I try yo increase memory setting and didn't work. I uploaded cpu usage. I really don't know why PhpStrom too slow only.

%CPU Subsystem

923.1 <Process total CPU usage>
547.2 psi.impl.source (in com.intellij)
203.0 psi (in com.intellij.extapi)
48.8 Plugin JavaScript and TypeScript: lang.javascript.psi.resolve (in com.intellij)
42.7 <JIT compiler>
14.7 <unidentified: JobScheduler FJ pool>
13.9 progress.impl (in com.intellij.openapi)
4.6 <unidentified: UI thread>

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