Updating to 2020.1 fails - access denied when downloading jar
Answered
Updating from 2019.1.4 to 2020.1 fails with
18:26 Connection Error
Failed to prepare an update:
Cannot download 'https://download.jetbrains.com/python/PC-193.6911.25-201.6668.115-patch-jbr11-anaconda-win.jar': Request failed with status code 403
Open download page.
Navigating to that URL gives
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>C8BEA830B6A0E682</RequestId>
<HostId>
WQkcrj85SiHCvbBs7fxorH5qhVdH2Q+9Q4puJAd7KSG5SVSVqtgVkjX5OeFe2SHVnRqr9H+evsI=
</HostId>
</Error>
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I have the same error trying to update CLion from 2019.1.4 to version 2020.1.1.
This appears to be an ongoing issue but this is the first time I encountered it.
Is there a fix?
Sorry for the inconvenience. Please install from the downloads page or use https://www.jetbrains.com/toolbox/app/ for the seampless updates. Your settings and projects will be preserved.
Hello, I've already tried the toolbox/app and it isn't ideal for me. I'm using a VM and it's clumsy to login to app, which has to happen through a browser, and it gives me errors with the auth chain. Also, the toolbox doesn't recognise the install location for my ides which are in opt. The toolbox app is really slow, almost unresponsive at times.
I guess I'll have to do a new install and import or loose my settings, which is very annoying.
I have the same error, and Clion is installed on a VM.
If I try to use a web browser on my personal computer to download the .jar file, it is also refused (maybe because it can't make the link to my software licence on the VM).
However, if anybody knows the name of the path in which these .jar files have to be put, it could be a first step.
When patch update fails, you can download the installer manually from https://www.jetbrains.com/pycharm/download/ and install to a different directory. You can install as many IDE versions as you like on a single system without issues.
Yes, thanks it works (although it is a bit brutal to reinstall completely the IDE) :)
Well, the new version that was manually installed should import the settings from the previous version automatically, so it's not that much different from automatic update.