Phpstorm 2025.1 not starting correctly
Since upgrading to Phpstorm 2025, I experience more often than not, that the application won't start correctly. The splash screen comes up and stays. Normally, it would disappear once the project selection window is loaded. However, the splash screen stays and within the project selection window I can't open any project, not even a new one. Whenever I click a project, the application freezes and can only be terminated by using the task manager (Windows 11).
If I do not select a project, I can at least go to the plugins tab, where I tried to disable all downloaded plugins and also some bundled ones which I read could cause problems, all to no avail. I restarted the computer, I also reinstalled Phpstorm 2025.1.1 in a different folder, still no change.
Looking into idea.log, I found this SEVERE entry:
2025-06-02 14:48:37,023 [ 1404] SEVERE - #c.i.s.ComponentManagerImpl - h <clinit> requests com.intellij.openapi.application.ApplicationInfo instance. Class initialization must not depend on services. Consider using instance of the service on-demand instead.
java.lang.Throwable: h <clinit> requests com.intellij.openapi.application.ApplicationInfo instance. Class initialization must not depend on services. Consider using instance of the service on-demand instead.
[… backtraceinfo …]
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - PhpStorm 2025.1.1 Build #PS-251.25410.148
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - JDK: 21.0.6; VM: OpenJDK 64-Bit Server VM; Vendor: JetBrains s.r.o.
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - OS: Windows 11
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - Plugin to blame: Extra ToolWindow Colorful Icons Lifetime version: 2025.1.6
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - Last Action:
2025-06-02 14:48:37,090 [ 1471] WARN - #c.i.o.e.c.i.EditorColorsManagerImpl - resource not found: colorSchemes/DqlAddonsDefault.xmlAfter disabling all plugins (including “Extra ToolWindow Colorful Icons” as mentioned above) this does not appear anymore in the log, but IDE still won't start correctly.
What else can I do or provide to solve this?
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My current solution is to downgrade to 2024.3.6 - I installed that version alongside 2025.1.1 and it works flawlessly (apart from some Plugin Errors due to version constraints, some plugins had been updated and require 2025+).
In 2024.3.6 I disabled most plugins and after closing the app I tried to run 2025.1.1, still no change. The splash screen stays onscreen and I cannot open any project. Running 2024.3.6 again everything works as expected.
Could you please find the IDE log folder "C:\Users\<change_to_your_username>\AppData\Local\JetBrains\PhpStorm2025.1\log", zip it, upload it https://uploads.jetbrains.com/ and share us the upload id?
Do you use a windows app named "Mirillis Action" (https://mirillis.com/en/products/action.html). I received a similar issue that the user experienced this issue with this app and our IDE opened. So I am curious if your case is the same.
Also, does it help if you open the PhpStorm 2025 version, click the IDE welcome screen's left bottom setting icon, choose `Help | Edit Custom VM Options`, add -Dnosplash=true in a new line and restart to disable the splash screen?
Hi Lejia,
the upload ID is 2025_06_10_pdZjqec8DJiVULgpxrDGzP (file: log.zip).
I do not have the “Mirillis Action” app installed.
If I try to edit the Custom VM Options, it freezes when I try to enter anything or a new line. There is already an option in the popup, but I can't edit it nor does anything happen when I click Save or Cancel.
Unfortunately, there are no clues from your logs.
Please reproduce this freeze issue, then refer to the jstack section in this article to capture two thread dump files of the IDE process at that time, and share it. Thanks a lot.
I am not sure if this worked correctly, but here is the outcome of dump. Upload ID: 2025_06_11_27k7SSQJKtN1p4Rc6Foywu
Thanks for the thread dump.
We have found a possible root cause of your issue,and I created a bug report for you here:
IJPL-191415 (PhpStorm freezes on the welcome screen or when opening projects (stuck in IjentFailSafeFileSystemPosixApiImpl.getDescriptor))
Feel free to vote on the issue to get updates. See [here](https://intellij-support.jetbrains.com/hc/en-us/articles/207241135-How-to-follow-YouTrack-issues-and-receive-notifications) if you are not familiar with our issue tracker.
As a workaround, please use 2024.3.6 before we fix this issue.
Here is the dump's result; I'm not sure if it worked properly. https://youtrack.jetbrains.com/issues?q=IjentFailSafeFileSystemPosixApiImpl speed stars