Phpstorm 2025.1 not starting correctly
Since upgrading to Phpstorm 2025, I experience more often than not, that the application won't start correctly. The splash screen comes up and stays. Normally, it would disappear once the project selection window is loaded. However, the splash screen stays and within the project selection window I can't open any project, not even a new one. Whenever I click a project, the application freezes and can only be terminated by using the task manager (Windows 11).
If I do not select a project, I can at least go to the plugins tab, where I tried to disable all downloaded plugins and also some bundled ones which I read could cause problems, all to no avail. I restarted the computer, I also reinstalled Phpstorm 2025.1.1 in a different folder, still no change.
Looking into idea.log, I found this SEVERE entry:
2025-06-02 14:48:37,023 [ 1404] SEVERE - #c.i.s.ComponentManagerImpl - h <clinit> requests com.intellij.openapi.application.ApplicationInfo instance. Class initialization must not depend on services. Consider using instance of the service on-demand instead.
java.lang.Throwable: h <clinit> requests com.intellij.openapi.application.ApplicationInfo instance. Class initialization must not depend on services. Consider using instance of the service on-demand instead.
[… backtraceinfo …]
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - PhpStorm 2025.1.1 Build #PS-251.25410.148
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - JDK: 21.0.6; VM: OpenJDK 64-Bit Server VM; Vendor: JetBrains s.r.o.
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - OS: Windows 11
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - Plugin to blame: Extra ToolWindow Colorful Icons Lifetime version: 2025.1.6
2025-06-02 14:48:37,043 [ 1424] SEVERE - #c.i.s.ComponentManagerImpl - Last Action:
2025-06-02 14:48:37,090 [ 1471] WARN - #c.i.o.e.c.i.EditorColorsManagerImpl - resource not found: colorSchemes/DqlAddonsDefault.xmlAfter disabling all plugins (including “Extra ToolWindow Colorful Icons” as mentioned above) this does not appear anymore in the log, but IDE still won't start correctly.
What else can I do or provide to solve this?
请先登录再写评论。
My current solution is to downgrade to 2024.3.6 - I installed that version alongside 2025.1.1 and it works flawlessly (apart from some Plugin Errors due to version constraints, some plugins had been updated and require 2025+).
In 2024.3.6 I disabled most plugins and after closing the app I tried to run 2025.1.1, still no change. The splash screen stays onscreen and I cannot open any project. Running 2024.3.6 again everything works as expected.
Could you please find the IDE log folder "C:\Users\<change_to_your_username>\AppData\Local\JetBrains\PhpStorm2025.1\log", zip it, upload it https://uploads.jetbrains.com/ and share us the upload id?
Do you use a windows app named "Mirillis Action" (https://mirillis.com/en/products/action.html). I received a similar issue that the user experienced this issue with this app and our IDE opened. So I am curious if your case is the same.
Also, does it help if you open the PhpStorm 2025 version, click the IDE welcome screen's left bottom setting icon, choose `Help | Edit Custom VM Options`, add -Dnosplash=true in a new line and restart to disable the splash screen?
Hi Lejia,
the upload ID is 2025_06_10_pdZjqec8DJiVULgpxrDGzP (file: log.zip).
I do not have the “Mirillis Action” app installed.
If I try to edit the Custom VM Options, it freezes when I try to enter anything or a new line. There is already an option in the popup, but I can't edit it nor does anything happen when I click Save or Cancel.
Unfortunately, there are no clues from your logs.
Please reproduce this freeze issue, then refer to the jstack section in this article to capture two thread dump files of the IDE process at that time, and share it. Thanks a lot.
I am not sure if this worked correctly, but here is the outcome of dump. Upload ID: 2025_06_11_27k7SSQJKtN1p4Rc6Foywu
Thanks for the thread dump.
We have found a possible root cause of your issue,and I created a bug report for you here:
IJPL-191415 (PhpStorm freezes on the welcome screen or when opening projects (stuck in IjentFailSafeFileSystemPosixApiImpl.getDescriptor))
Feel free to vote on the issue to get updates. See [here](https://intellij-support.jetbrains.com/hc/en-us/articles/207241135-How-to-follow-YouTrack-issues-and-receive-notifications) if you are not familiar with our issue tracker.
As a workaround, please use 2024.3.6 before we fix this issue.
Here is the dump's result; I'm not sure if it worked properly. https://youtrack.jetbrains.com/issues?q=IjentFailSafeFileSystemPosixApiImpl speed stars
I've had this issue for weeks as well, and today I accidentally found what was causing it for me.
YMMV, but if you have PowerToys installed you can try disabling Run and see if it helps.
I can confirm that I had PowerToys installed when that error appeared. Since then, though, I got a new notebook for work and despite having PowerToys running on this machine as well, I didn't have any problems with Phpstorm 2025 at all so far.
But thanks for the information, I'll keep that in mind if it comes up again.
I can attest that PowerToys was installed on my computer at the time of the mistake. So far, Phpstorm 2025 hasn't caused me any issues. https://github.com/microsoft/PowerToys/issues/34391 bitlife
I feel the need now to add that I do not have PowerToys installed and have this problem. I don't believe that its the only cause of this issue. Identifying what the root cause is might help identify other software that could cause this issue. I'd be grateful for this.
@Pete L Bullock HI, could you please find the IDE log folder "C:\Users\<change_to_your_username>\AppData\Local\JetBrains\<IDE_NAME>2025.1\log" (replace <change_to_your_username> to your current system username and <IDE_NAME> to the actual IDE name your used, zip it, upload it https://uploads.jetbrains.com/ and share us the upload id?
If the IDE is also stuck in the welcome screen like this issue's reporter, please reproduce this issue, then refer to the jstack section in this article to capture two thread dump files of the IDE process at that time, and share it too.Thanks a lot.
I will check these log files to investigate what might cause your issue.
Hi Lejia Chen, 2025_07_28_25xC6yWUVojYxtwSqLyrZm - This includes the log folder from this morning and a jstack dump at the time of the welcome screen freeze.
Thank you.
Edit: 2025_07_28_MvAK31JLVwv4kms3AJJCS3 - second try with several jstack dumps of just the IDE thread (I think)
Pete L Bullock Could you please try the 2025.2 Beta version here to see if it fixes your issue: https://www.jetbrains.com/phpstorm/nextversion/ We have made a fix for it.
Lejia Chen Yes, this version works for me, thanks! I will wait for the full release if there's other beta issues and revert back to 2024.3.6 if needed.
We also experience this issue in 2024.3.* versions. Think this happens when WSL is not fully started and you open a project located on WSL. This also sometimes happens after hibernation (WSL hangs).
The quick fix is to check which project is opened, kill phpstorm, delete the workspace.xml file in the .idea folder, restart.
The bad news is that you have to reconfigure a lot of stuff. Fix from Jetbrains would be nice.
Frans Cooijmans restarting my computer then waiting for WSL to fully start before launching PHPStorm solved this issue for me. I am using version 2025.1.3, and I didn't need to delete any configuration files.