Keyboard Randomly Stops Working (Windows 10)

Do you mean you can not use keyboard at all when it happens, e.g. typing in File | Settings dialog? Does it happen after certain actions (e.g. refactorings)? Does moving focus from IDE and back help?

Thanks for the log. I have reported the https://youtrack.jetbrains.com/issue/IDEA-193297 for the exceptions.

Please try if it works with 2018.2 from https://www.jetbrains.com/idea/nextversion. If problem remains, please provide latest idea.log after IDDE restart and reproducing. Thanks.

Yeah, I would not be able to use the keyboard at all but my mouse worked perfectly (clicking and highlighting). It would happen at random times when I was just writing code, not just doing any type of refactoring. And moving focus from/to the IDE didn't help either.

I ended up fixing the problem by invalidating IntelliJ and it hasn't came up since. Just hope that it's not a temp-fix and it's more of a permanent one.

Thanks for the information. Looks like exceptions form log are relevant. 

If issue reoccurs please let us know. Thanks.

I'm having this issue as well. It started happening when I installed the Emmet plugin. I also *think* that there's an Emmet-related autocompletion item popping up right before this happens. When hitting Escape, typing starts working again.

I'm facing the same issue as well but on mac with RubyMine. E.G., when I press CTRL+SFT+N, I can see the "Navigation" in the menu bar turn blue but open file dialog is not displayed. It's pretty annoying.

I am not sure if this is the correct place to mention my issue as I'm getting this issue on MAC( let me know if there is a ticket already raised).

I've installed the RubyMine with JBToolbox. Let me know where can I get the logs if you need it.

RubyMine 2018.2.2
Build #RM-182.4129.29, built on August 20, 2018
JRE: 1.8.0_152-release-1248-b8 x86_64
JVM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
macOS 10.14

EDIT: Just to clarify. Nothing works when I encounter this issue. I can't type any text and the keymap also doesn't work.

Your issue is different: you say popup dialog is not displayed, but original issue is about keyboard input on window, see https://youtrack.jetbrains.com/issue/IDEA-189643.

Your issue sounds like 

https://youtrack.jetbrains.com/issue/IDEA-174602

https://youtrack.jetbrains.com/issue/IDEA-176924

I've been having the same issue for a while now....only solution has been to quit and restart Intellij

I'm facing similar issue with GoLand 2018.1.3 on macOS. On my MacBook (and Mac Mini at work) I did not face this issue yet. On my iMac, it does happen when some odd keyboard combination is used or I keep to long pressing. Still have to find the magic.

However, I found a way to get out of it: With Shift-Shift (Search Everywhere shortcut), it looks like it's unblocking the keyboard.

Hope this helps somebody.

@Geert Vanderkelen please follow https://youtrack.jetbrains.com/issue/IDEA-199259

I am experiencing the same intellij doesn't respond to keyboard inputs anymore. Restarting the whole helps but is highly irritating.

Ubuntu 18.04
JDK 1.8.0_u181

What IDE version do you use? Please try 2018.3 from http://www.jetbrains.com/idea/download/index.html. Make sure it runs on the bundled JetBrains Runtime: https://intellij-support.jetbrains.com/hc/articles/206544879.

@serge, I am using the latest version 2018.3  >>

IntelliJ IDEA 2018.3 (Ultimate Edition)
Build #IU-183.4284.148, built on November 21, 2018
Licensed to Yuri Vrancken
Subscription is active until November 3, 2019
JRE: 1.8.0_152-release-1343-b15 amd64
JVM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
Linux 4.15.0-39-generic

Please check if the comment at https://youtrack.jetbrains.com/issue/IDEA-203366 helps. You can also try uninstalling ibus and see if it fixes the issue (check the linked issue).

Hi @Serge Baranov,

It is indeed the iBus bug... I work with ligthdm and to fix it use:
$ibus-deamon -rd
It automatically created an error report which has been sent to the canonical.

Kind regards and thank you for pointing me to this directoin.

I'm experiencing this same problem with Mac (Mojave v10.14.4) and WebStorm 2017.2.1 Build #WS-172.3544.34 =( this bug is super annoying

Please check if you can reproduce it with the current product version, there were a lot of focus related fixes in both the IDE and JetBrains Runtime updates.

Having the same issue as well on Mac for phpStorm - version 2019.2

Very annoying - the only fix is to close phpstorm completely and restart it.

Roman,

Could you please describe your problem in more details? This topic covers various issues, most of them have already been fixed.

Are there some specific steps you perform when the problem happens?

No specific steps (that I'm aware of), it seems to happen randomly.

It seems like all the menus and shortcuts stop working. For example, even if try to use top menu - Tools, Window, etc. - it doesn't do anything when I mouse-click on those. Keyboard shortcuts don't work either, i.e. clicking cmd + shift + O to open file search doesn't do anything. Keyboard itself seems to work fine in the code editor though - I can still type.

The only solution is to close the current project and re-open it. Don't have to close everything completely it seems, just the project itself.

I usually have terminal open, "run anything" running js watcher or "remote phpunit" running tests, and usually SSH'ed into vagrant in another terminal tab - not sure if this is relevant, but that's usually the setup that I run.

Roman,

I'm sorry to hear that, we will investigate the problem. I filed a new issue for this purpose: https://youtrack.jetbrains.com/issue/IDEA-221765

Please, attach complete logs folder from "Help | Compress Logs and Show in Finder" to the issue. If you are not familiar with YouTrack, see https://intellij-support.jetbrains.com/hc/en-us/articles/207241135-How-to-follow-YouTrack-issues-and-receive-notifications

Also, please, answer a few additional questions so I can address the issue properly:

1. Is it possible to invoke context menu?

2. Does it work if you click toolbar icons?

3. Does typing in uppercase with Shift work?

Hi i'm facing the same issue.

Sometimes it occurs when using the compare function sometimes when using the console and sometimes when having the computer unlock (and PHPstorm was running/still running)

The entire application still function all menus etc do work.

In some windows the ESCAPE key works but that's it.Nowhere in the application the keyboard functions. Tried using other software and then refocus phpstorm, 

Even minimizing etc.. The cursor blinks when clicking in de editor or in the termininal.

Tried a lot of dialogs they same to work, but only respond to the mouse.

The git -> compare with branch dialog is one of the few dialogs that responds to escape most of them completly ignore the keyboard. (its the only key it responds to)

1. Is it possible to invoke context menu?
Yes all mouse actions/menus tabs are still working.

2. Does it work if you click toolbar icons?
Yes im able to invoke the dialog for commiting, using the console (mouse only), interact with services (for example Docker, but only the mouse actions)

3. Does typing in uppercase with Shift work?
No, tried with either shift keys and combinations with caps neither the main screen/editor as the terminal/search/commit or any other dialog respond to the keyboard.
A couple of dialogs DO STILL respond to ESCAPE.

The key combinations like commit -> crll+k  are not responding to. Both USB as internal (notebook) keyboard are not responding (only in PHP storm). Reconnecting/reloading usb etc are also not helping this case.

Running:

Ubuntu 18.04.3 LTS

Dell XPS- 15 9570
PHP Storm:

PhpStorm 2019.2.3
Build #PS-192.6817.20, built on September 25, 2019
Licensed to NetAnts / Mark Teunissen
Subscription is active until February 10, 2020
Runtime version: 11.0.4+10-b304.69 amd64
VM: OpenJDK 64-Bit Server VM by JetBrains s.r.o
Linux 5.0.0-31-generic
GC: ParNew, ConcurrentMarkSweep
Memory: 1894M
Cores: 12
Registry: run.processes.with.pty=TRUE
Non-Bundled Plugins: com.intellij.ideolog, com.potterhsu.jsonviewer, mobi.hsz.idea.gitignore, net.seesharpsoft.intellij.plugins.csv, BashSupport, com.intellij.lang.jsgraphql, com.kalessil.phpStorm.phpInspectionsEA, de.espend.idea.laravel, de.espend.idea.php.annotation, org.jetbrains.plugins.node-remote-interpreter, fr.adrienbrault.idea.symfony2plugin, org.psliwa.idea.composer, org.sylfra.idea.plugins.linessorter, ru.adelf.idea.dotenv

Hello Mark,

This is a problem in Mutter, it will be fixed in https://gitlab.gnome.org/GNOME/mutter/commit/8fd55fef853f1ca43d7b8766040b827a749187f0

We have implemented a workaround, see the description of https://youtrack.jetbrains.com/issue/JBR-1573

Thanks, i'll give that a try!

I am having the same problem in Ubuntu 20.

A workaround is to exec:

ibus-daemon -rd

Same issue after update to ubuntu 20.04.

Javier Rojas Blum 's workaround helped me, although the quality could be better.

Not first, and not the only issue from phpstorm. Free of charge ide's work more stable than this :(

@..., @..., the Ubuntu 20.04 issue is being investigated as https://youtrack.jetbrains.com/issue/IDEA-239662, please follow it for updates.