Critical Startup Error (PyCharm 2022.3.1 MacOS)
已回答
On MacOS, I imported my settings/preferences file from IntelliJ into PyCharm to reuse all the customisation that I already set up in IntelliJ (Keymap, Color Scheme, etc...). However after doing this PyCharm cannot start. Please see screenshot below. Already done some Googling but no relevant result apparently. Help is appreciated :)
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Hello,
Could you please provide logs folder zipped (https://intellij-support.jetbrains.com/hc/en-us/articles/207241085-Locating-IDE-log-files) after reproducing?
Thanks for replying
I could not get to the logs via the Help menu because after I closed that error windows the application quitted immediately.
I tried to manually get the log location on MacOS ~/Library/Logs/JetBrains/IntelliJIdea2022.2, but I don't see any folder named JetBrains in this path.
Please try to clean folders used to store settings (https://intellij-support.jetbrains.com/hc/en-us/articles/206544519), run with defaults, check logs folder, import settings and run IDE again. Will any logs be collected?
Strangely enough. I could not find any Jetbrains folder inside Application Support folder at all. The errors still show up
I also tried to turn on Hidden Files and folders but still does not see it.
I have another IDE (IntelliJ) installed on the same machine and it works fine so there must be a settings folder somewhere .... strange
Could you uninstall IDEA, install it again and run without importing settings?
Yes that was the first thing I tried. But after uninstalling (moving the PyCharm Application to the Trash/Bin) and reinstalling, the settings from the previous install was still there (evident by the black theme) .
My next thought was to try to manually deleting all settings files. I followed this https://intellij-support.jetbrains.com/hc/en-us/articles/206544519) but strangely there is not JetBrains directory under Application Support at all. The setting files must be stored somewhere right?
Please check ~/Library/Caches/JetBrains folder
There is no JetBrains folder under ~/Library/Caches/ either :(
It is super strange
Could you please try to run IDE from command line: https://intellij-support.jetbrains.com/hc/en-us/articles/360011901879-How-to-start-IDE-from-the-command-line and provide output?