IDEs Support (IntelliJ Platform) | JetBrains

Ivan Kuzmin

活动总数 23
最后的活动 2025年04月29日 13:38
成员加入日期 2023年01月17日 10:02
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投票数 1
订阅数 7

创建于 2023年12月15日 14:31

Hello,You see, the update button is inactive because, unfortunately, in the current implementation of Toolbox App, it cannot ask for elevated permissions to update these IDEs, which are installed i...
- 0 票
创建于 2023年11月22日 11:00

Hi Ozer. I apologize for not getting back sooner. Regarding the first issue, you have already created a ticket in the bug tracker. Let's continue there TBX-10924. About the missing text in What's N...
- 0 票
创建于 2023年10月08日 12:38

Hi Damel,Is it possible to mount an arbitrary DMG on your computer? Maybe it's a corporate Mac with some device policy that doesn't allow DMG files to be mounted?If not, could you please check if t...
- 0 票
创建于 2023年09月27日 15:41

Hi, Please could you download the Toolbox App from the website, making sure to select the correct architecture for Apple Silicone in the drop-down list near the download button. Then install it and...
- 0 票
创建于 2023年09月25日 14:13

Hi Ozer, sorry to hear you are not satisfied with our product. We are sincerely sorry for the inconvenience! If you are still experiencing this issue, please manually delete the IDEs in this direct...
- 0 票
创建于 2023年09月20日 19:18

Hello Torsten,Sorry for the inconvenience. Could you please clarify do you have your Macbook on Apple Silicone (ARM architecture)? If yes please could you download the Toolbox App from the website ...
- 0 票
创建于 2023年04月13日 12:05

Hello, Sorry for the inconvenience. Could you please attach toolbox.log? It can be found under Settings|About or ~/.local/share/JetBrains/Toolbox/logs/
- 0 票
创建于 2023年01月27日 14:43

I understand what you're writing about. It's exactly what I was trying to describe in my first post.When you switch from using a manually installed IDE to an IDE managed through the Toolbox App, th...
- 0 票
创建于 2023年01月24日 17:40

It needs to be investigated. Could you please attach toolbox.log to https://uploads.jetbrains.com/ and give an ID here? The log file can be found in `%localappdata%\JetBrains\Toolbox\logs` or under...
- 0 票
创建于 2023年01月17日 10:02

Hello!Since you have recently installed the Toolbox App, I will explain how it works. In the current implementation, we separate the IDE installed with Toolbox App and the installer, as in your exa...
- 0 票