IntelliJ Not Launching Post-Update - 'java.lang.ClassNotFoundException: com.intellij.ide.plugins.PluginManager"

Answered

After updating IntelliJ and when I tried to re-launch the program after updating, I was greeted with the error shown below. I restart my system afterwards, but IntellJ still didn't start. Help would be appreciated, especially if I don't lose my settings and projects in the process. Thank you.

 

 

Internal error. Please report to http://jb.gg/ide/critical-startup-errors

java.lang.ClassNotFoundException: com.intellij.ide.plugins.PluginManager
at com.intellij.util.lang.UrlClassLoader.findClass(UrlClassLoader.java:225)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:348)
at com.intellij.ide.Bootstrap.main(Bootstrap.java:36)
at com.intellij.idea.Main.main(Main.java:79)

 

EDIT: I just found the updater log files and noticed this in it, could this be the culprit?

01 Jul 2017 18:28:47 ERROR Runner.printStackTrace - C:\Program Files (x86)\JetBrains\IntelliJ IDEA 2017.1\lib\idea.jar (Access is denied)
java.io.FileNotFoundException: C:\Program Files (x86)\JetBrains\IntelliJ IDEA 2017.1\lib\idea.jar (Access is denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(FileOutputStream.java:270)
at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
at com.intellij.updater.Utils.copyStreamToFile(Utils.java:198)
at com.intellij.updater.Utils.copy(Utils.java:178)
at com.intellij.updater.BaseUpdateAction.replaceUpdated(BaseUpdateAction.java:125)
at com.intellij.updater.UpdateAction.doApply(UpdateAction.java:76)
at com.intellij.updater.PatchAction.apply(PatchAction.java:201)
at com.intellij.updater.Patch.lambda$apply$2(Patch.java:332)
at com.intellij.updater.Patch.forEach(Patch.java:396)
at com.intellij.updater.Patch.apply(Patch.java:322)
at com.intellij.updater.PatchFileCreator.apply(PatchFileCreator.java:83)
at com.intellij.updater.PatchFileCreator.apply(PatchFileCreator.java:75)
at com.intellij.updater.Runner.doInstall(Runner.java:323)
at com.intellij.updater.Runner.lambda$install$0(Runner.java:290)
at com.intellij.updater.SwingUpdaterUI.lambda$doPerform$2(SwingUpdaterUI.java:194)
at java.lang.Thread.run(Thread.java:745)
01 Jul 2017 18:28:47 ERROR Runner.printStackTrace - C:\Program Files (x86)\JetBrains\IntelliJ IDEA 2017.1\lib\idea.jar (Access is denied)
java.io.FileNotFoundException: C:\Program Files (x86)\JetBrains\IntelliJ IDEA 2017.1\lib\idea.jar (Access is denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(FileOutputStream.java:270)
at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
at com.intellij.updater.Utils.copyStreamToFile(Utils.java:198)
at com.intellij.updater.Utils.copy(Utils.java:178)
at com.intellij.updater.BaseUpdateAction.doRevert(BaseUpdateAction.java:132)
at com.intellij.updater.PatchAction.revert(PatchAction.java:213)
at com.intellij.updater.Patch.lambda$revert$3(Patch.java:379)
at com.intellij.updater.Patch.forEach(Patch.java:396)
at com.intellij.updater.Patch.revert(Patch.java:379)
at com.intellij.updater.Patch.apply(Patch.java:362)
at com.intellij.updater.PatchFileCreator.apply(PatchFileCreator.java:83)
at com.intellij.updater.PatchFileCreator.apply(PatchFileCreator.java:75)
at com.intellij.updater.Runner.doInstall(Runner.java:323)
at com.intellij.updater.Runner.lambda$install$0(Runner.java:290)
at com.intellij.updater.SwingUpdaterUI.lambda$doPerform$2(SwingUpdaterUI.java:194)
at java.lang.Thread.run(Thread.java:745)

0
3 comments

Please reinstall from http://www.jetbrains.com/idea/download/index.html. Your settings will be preserved.

0
Avatar
Permanently deleted user

Did that, but the issue keeps coming back!

0

The cause is permission problem within your environment which you should fix. Could be caused by AV/Firewall for example. Make sure that  IDE process, IDE installation home, IDE configuration folders, are excluded from the scan. Sometimes some domain politics (if you are on Windows) could cause this. Please consult your IT department in this case.

0

Please sign in to leave a comment.