IDEs Support (IntelliJ Platform) | JetBrains

Ivan Kuzmin

Total activity 23
Last activity April 29, 2025 13:38
Member since January 17, 2023 10:02
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Created December 15, 2023 14:31

Hello,You see, the update button is inactive because, unfortunately, in the current implementation of Toolbox App, it cannot ask for elevated permissions to update these IDEs, which are installed i...
- 0 votes
Created November 22, 2023 11:00

Hi Ozer. I apologize for not getting back sooner. Regarding the first issue, you have already created a ticket in the bug tracker. Let's continue there TBX-10924. About the missing text in What's N...
- 0 votes
Created October 08, 2023 12:38

Hi Damel,Is it possible to mount an arbitrary DMG on your computer? Maybe it's a corporate Mac with some device policy that doesn't allow DMG files to be mounted?If not, could you please check if t...
- 0 votes
Created September 27, 2023 15:41

Hi, Please could you download the Toolbox App from the website, making sure to select the correct architecture for Apple Silicone in the drop-down list near the download button. Then install it and...
- 0 votes
Created September 25, 2023 14:13

Hi Ozer, sorry to hear you are not satisfied with our product. We are sincerely sorry for the inconvenience! If you are still experiencing this issue, please manually delete the IDEs in this direct...
- 0 votes
Created September 20, 2023 19:18

Hello Torsten,Sorry for the inconvenience. Could you please clarify do you have your Macbook on Apple Silicone (ARM architecture)? If yes please could you download the Toolbox App from the website ...
- 0 votes
Created April 13, 2023 12:05

Hello, Sorry for the inconvenience. Could you please attach toolbox.log? It can be found under Settings|About or ~/.local/share/JetBrains/Toolbox/logs/
- 0 votes
Created January 27, 2023 14:43

I understand what you're writing about. It's exactly what I was trying to describe in my first post.When you switch from using a manually installed IDE to an IDE managed through the Toolbox App, th...
- 0 votes
Created January 24, 2023 17:40

It needs to be investigated. Could you please attach toolbox.log to https://uploads.jetbrains.com/ and give an ID here? The log file can be found in `%localappdata%\JetBrains\Toolbox\logs` or under...
- 0 votes
Created January 17, 2023 10:02

Hello!Since you have recently installed the Toolbox App, I will explain how it works. In the current implementation, we separate the IDE installed with Toolbox App and the installer, as in your exa...
- 0 votes