Your license key cannot be found in the JetBrains database Follow
If you are getting "Your license key cannot be found in the JetBrains database" error when trying to convert the legacy key, please use this form to convert it:
In case the key is not accepted by the form, please double check that you do not have a typo in it, try to copy/paste without LICENSE BEGIN/END lines.
Contact the sales team so that they can check your key and generate a new one if all the above doesn't help.
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Need help.. We have purchased 10 Webstorm licenses, however, unable to distribute these. Still showing expired licence keys in the product.. firstname.lastname@example.org
Please contact the sales team: https://www.jetbrains.com/support/sales/.